Jira 11 and Confluence 10 issue

Incident Report for SNotify

Update

The same issue applies to Jira 11. We're also working on that.

Posted Aug 29, 2025 - 10:34 UTC

Update

We are continuing to monitor for any further issues.

Posted Aug 29, 2025 - 10:33 UTC

Update

A fixed version of the affected library has been released. We are now running tests and updating our documentation.

Posted Aug 29, 2025 - 10:29 UTC

Monitoring

A fix has been implemented. We are now waiting for a fix release of the affected library.

In the meantime, if you want to test S/Notify with Confluence 10, reach out to us for a work-around we can provide.

Posted Aug 13, 2025 - 12:17 UTC

Identified

The issue has been identified. Its cause is in the new Jakarta Mail library, and a fix is being worked on.

Posted Aug 12, 2025 - 14:34 UTC

Investigating

The release we have prepared for Confluence 10 turned out to not function properly in all circumstances.

We are currently investigating the cause.

Posted Aug 12, 2025 - 11:35 UTC

This incident affects: S/Notify for Jira and S/Notify for Confluence.